My mum was only at Abbotsleigh for a short time, but she was so well cared for. She died with dignity. The staff were so lovely to me and my family as well as my mum. My mum was washed and had clean clothes every day, the room was clean and always smelt nice.
Caroline B, daughter of resident, February 2024, Abbotsleigh Care Home
My wife spent eleven months at Bromley Park Care Home. Throughout, I was always impressed with the care provided to all residents. I visited three times a week at random times and I only have positive thoughts about the care shown to every resident.
Jeff H, husband of resident, November 2023, Bromley Park Care Home
Food good. Service good. I have been all around the world and it is as good as any hotel. There for two weeks whilst my family were on holiday. Will let everyone know about you all. Many thanks.
Jessica P, respite resident, April 2024, Hengist Field Care Home
My dad has gone to Loose Valley for respite care and I have been very impressed by how the team has worked so hard to make him welcome. He had not seen my mum for nine months and with the team's help, we were able to get them together this week which was wonderful. Thank you for all the help you have given me and my dad in this time of change.
Ian L, son of resident, February 2024, Loose Valley Care Home
My husband was moved to Lukestone after a spell in hospital. I was extremely worried as I have always maintained that he would never go to a care home. Unfortunately, his lack of mobility meant it was taken out of my hands. I can wholeheartedly say that the whole staff from management through to cooks and cleaners treat him with care, kindness and respect. He has also had a number of medical issues and the nurses have been outstanding. It’s hard leaving him when I visit but made easier when I know he couldn’t be better cared for.
Sharon J, wife of resident, March 2024, Lukestone Care Home
Mum has been at Lulworth House since the summer of 2023. At first, she went in for respite care but settled in so well that she is now a permanent resident. We picked Lulworth, as from the first conversation through to mum's arrival, the team were kind and thoughtful to her needs, and she loved the room that she was staying in. I am always made to feel welcome by the team when I visit. I can come and go as I wish, and mum always seems to be happy and involved in an activity. Not only has she settled in, but is thriving with the additional stimulus. Mum has always loved cooking and home-cooked food which was part of our decision to pick Lulworth. She really enjoys the food and also the cooking activities. It's nice to join her for some of these activities, quizzes etc, so we can spend quality time together. I feel that she is well cared for, safe and happy. Thank you all for the care you have given her so far.
Ian L, son of resident, January 2024, Lulworth House Residential Care Home
So very happy with Meyer House. The staff are lovely and my mum is very happy. The activities are great, so much care and thought goes into them and the staff encourage participation and make it fun.
Susan J, daughter of resident, March 2024, Meyer House Care Home
Every single member I met were wonderful, caring, friendly and supportive. No complaints whatsoever. Thank you all so very much.
Denise B, daughter of resident, April 2024, Princess Christian Care Home
Our auntie has been treated with dignity since she has been here. During her stay, the staff have managed to clear a leg ulcer that she previously had for over six years. She has also been encouraged to do tasks like personal hygiene and dressing herself. The activities that are organised are very thoughtful and help and encourage the residents. I am full of admiration for the staff that are marvellous.
V D, nephew of resident, September 2023, Silverpoint Court Residential Care
The Care Home is excellent in meeting the needs of my parents. Facilities, rooms, and activities are all clean and gauged toward the individual needs of my parents. The management and staff are knowledgeable, friendly, approachable and nothing is too much trouble. The positive atmosphere is excellent and mum and dad are able to enjoy their final years as it is their own home.
A B, son of resident, April 2024, Sonya Lodge Residential Care Home
The staff were so kind to my father-in-law as he was at the end of his life. They kept him comfortable and pain-free. They also really looked after my mother-in-law when she visited, showing such care and compassion. We could not have asked for more in such sad circumstances.
Sam S, daughter-in-law of resident, January 2024, St Winifreds Care Home
Having spent respite care at The Old Downs I feel fortunate my husband was accepted to remain in residential Alzheimer's care. He settled in so well and this is due to the ambience of the Home, the professional care he receives and all the staff who go above and beyond to socialise with every resident. I am always made so welcome when I visit my husband and when we sit together in the conservatory or weather permitting the garden overlooking the downs, we both feel content. Thank you to all concerned for making this possible after what has been a stressful 10+ years on my husband's Alzheimer's journey.
Patricia L, wife of resident, September 2023, The Old Downs Residential Care Home
My mother has been in the Care Home for just over a year. You cannot fault the friendliness, standard of care and support given by all of the staff to the residents and family members. My mum enjoys the meals, but especially the cups of tea. She is settled and well looked after.
Sue M, daughter of resident, January 2024, Woodstock Residential Care Home
